Privacy Policy

We greatly value the trust you place in Iwant2pay, which is why we uphold the highest standards for protecting customer information. Please review the following policy to understand our data collection and usage practices. 

Note: This privacy policy is subject to updates at any time without prior notice. To stay informed about any modifications, we recommend checking this policy periodically.

1. Collection of Personal Information
   We gather personally identifiable details (such as name, email address, phone number, etc.) when you create a free account on Iwant2pay or submit a callback/program registration form. We retain the right to contact you using the provided information, including email and mobile phone number, to keep you informed about program updates or any other necessary details related to your debt resolution journey with Iwant2pay. This may involve contacting you even if your number is listed on the Do Not Disturb (DND) registry. If you wish to be reached on a different number, please specify it in your form or inform our customer service team. Additionally, we may use your contact information to send promotional emails or offers based on your previous interactions with Iwant2pay unless you opt out.
2. Use of Demographic and Profile Information
   We use your personal data to provide requested services. If we use your information for marketing, you will have the choice to opt out. Your personal information is also utilized to resolve disputes, troubleshoot issues, enhance security, collect fees, gauge customer interest in our offerings, inform you about promotions, tailor user experiences, detect and prevent fraudulent activity, and enforce our policies. To continually improve our products and services, we analyze demographic and profile data related to user activity on our platform. We also utilize IP addresses for troubleshooting, server management, and broad demographic analysis. At times, we may invite you to participate in optional surveys that request contact or demographic details (such as age, location, or income range). This information helps us customize user experiences and content based on preferences.
3. Cookies
   A “cookie” is a small file stored on your browser by a web server, allowing the website to recognize your preferences later. Iwant2pay places both temporary and permanent cookies on your device. These cookies do not store any personally identifiable details.
4. GDPR Compliance
   In accordance with the General Data Protection Regulation (GDPR), we are legally bound to safeguard any information we collect. Any details you provide through form submissions or attachments may be privileged or confidential and meant solely for the intended recipient. If you wish to opt out of cookies or data sharing, you may email us at info@sdmcpl.com or decline the disclaimer pop-up on our homepage.
5. Usage of Personal Information
   We may share personal data with our affiliated companies to prevent identity theft, fraud, and other illicit activities, as well as to correlate multiple accounts and facilitate co-branded services when required. These affiliates are not permitted to market to you unless you opt in explicitly. We may disclose personal data if mandated by law or in response to legal proceedings, such as subpoenas or court orders. Additionally, we may share details with law enforcement authorities or third parties if necessary to enforce our policies, respond to claims, or protect the rights, property, or safety of users or the public. If Iwant2pay undergoes a merger or acquisition, your personal information may be shared with the new business entity, which will be required to comply with this privacy policy.
6. External Links
   Our website may contain links to third-party sites that may collect your personal information. Iwant2pay is not responsible for the privacy practices or content of these external websites.
7. Security Measures
   We implement stringent security protocols to protect user data from unauthorized access, misuse, or alterations. Whenever you update or access your account details, we ensure a secure server environment. Once in our possession, your information is safeguarded using strict security measures.
8. Opt-Out Option
   Users have the option to decline promotional communications from Iwant2pay and its partners after account setup. If you wish to remove your contact details from our lists and newsletters, email us at info@iwant2pay.com. You may also choose not to provide certain information as requested.
9. Grievance Redressal
   As per the Information Technology Act, 2000 and its regulations, the Grievance Officer’s details are listed below. You may contact the officer to report discrepancies or concerns regarding your information with Iwant2pay. Complaints regarding content, comments, or policy breaches should be directed in writing or via email to:

Grievance Officer Name: [To be provided] Email: [To be provided] Address: [To be provided]

10. Questions
    For any queries regarding this policy, please contact us at info@iwant2pay.com.

Terms & Conditions

By accessing iwant2pay.com (the “Site”), operated by Securedebt Management Consultants Private Limited (“Iwant2pay,” “we,” “us,” “our”), you agree to these Terms of Use. We reserve the right to revise these terms at any time. Continued use of the site following any updates signifies your acceptance of the revised terms.

Usage of the Site
You may use this Site in compliance with these Terms of Use and our Privacy Policy. By submitting your details, you consent to receiving marketing communications. You may not use the Site for unlawful purposes or to solicit any unauthorized activity that infringes upon Iwant2pay’s rights or those of others. You must not:

• Transmit unauthorized data, software, or harmful code
• Gain unauthorized access to computer systems
• Impersonate another individual
• Violate privacy rights or intellectual property laws
• Misrepresent user identity
• Interfere with the Site’s functionality
• Engage in fraudulent activities
• Harvest user information for unsolicited communication

Indemnification You agree to indemnify Iwant2pay and its affiliates against any claims, damages, losses, or legal costs arising from:

• Your misuse of the Site
• Disputes with creditors
• Unauthorized system access
• Breach of these Terms of Use
• Violation of any law or third-party rights

Verification Process To verify user identities, we may rely on licensed third-party providers. If your submitted details are found to be inaccurate or insufficient, we may deny or terminate your registration or request additional verification.

For queries regarding subscriptions or cancellations, reach out to help@iwant2pay.com.